OUR NEON SIGNS DELIVERY POLICIES
Sui Generis Neon uphold these policies to ensure a smooth customer experience during the delivery phase.
Our in-house mover will ensure that our neon signs will arrive with its upmost quality to meet the client’s expectations without inconvenience.
We provide hassle-free returns for our neon signs products. For eligible products, you have up to 8 months according to the Warranty that we issued from the time you receive your order to initiate a return. Simply contact us here for any assistance.
Sui Generis Neon upholds precision delivery. We ensure that our neon signs are delivered as ordered to the rightful clients to avoid any disappointment and inconvenience of returns.
frequently asked questions
Anything that is not stated here, do kindly contact us for more information.
Our team delivers all of our neon signs; we do not have a courier service partner.
For neon signs products, the lead time is two weeks upon order confirmation.
For a customized neon sign, it depends on when the designing phase is completed.
No, we do not do installation.
We provide flexible delivery time, just let us know what time is convenient for you, and we will work out a schedule!