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OUR NEON SIGNS DELIVERY POLICIES
Sui Generis Neon uphold these policies to ensure a smooth customer experience during the delivery phase.
QUALITY ENSURED
Our in-house mover will ensure that our neon signs will arrive with its upmost quality to meet the client’s expectations without inconvenience.
EFFORTLESS RETURN
We provide hassle-free returns for our neon signs products. For eligible products, you have up to 8 months according to the Warranty that we issued from the time you receive your order to initiate a return. Simply contact us here for any assistance.
PRECISION DELIVERY
Sui Generis Neon upholds precision delivery. We ensure that our neon signs are delivered as ordered to the rightful clients to avoid any disappointment and inconvenience of returns.
frequently asked questions
Anything that is not stated here, do kindly contact us for more information.
Who does the local delivery?
Our team delivers all of our neon signs; we do not have a courier service partner.
What is the lead time for delivery?
For neon signs products, the lead time is two weeks upon order confirmation.
For a customized neon sign, it depends on when the designing phase is completed.
Do you do installation?
No, we do not do installation.
What is the time slot available for delivery?
We provide flexible delivery time, just let us know what time is convenient for you, and we will work out a schedule!