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OUR NEON SIGNS DELIVERY POLICIES
Sui Generis Neon uphold these policies to ensure a smooth customer experience during the delivery phase.
QUALITY ENSURED
Our in-house mover will ensure that our neon signs will arrive with its upmost quality to meet the client’s expectations without inconvenience.
EFFORTLESS RETURN
We provide hassle-free returns for our neon signs products. For eligible products, you have up to 7 days from the time you receive your order to initiate a return. Simply contact us here for any assistance.
PRECISION DELIVERY
Sui Generis Neon upholds precision delivery. We ensure that our neon signs are delivered as ordered to the rightful clients to avoid any disappointment and inconvenience of returns.
frequently asked questions
Anything that is not stated here, do kindly contact us for more information.
What is the lead time for delivery?
The lead time for delivery depends on the type of neon sign product. Typically, for non-customized neon signs, the lead time is two weeks from the date of order confirmation. However, for customized neon signs, the lead time will vary based on the completion of the design phase. We will work closely with you to ensure the design is finalized as efficiently as possible to minimize any potential delays.
Do you do installation?
No, we do not do installation.
What is the time slot available for delivery?
We provide flexible delivery time, just let us know what time is convenient for you, and we will work out a schedule!
